Evaluated sectors Rating chart Methods of evaluation

Download publication Čeština

View results from previous years

Results in 2021

Results in 2020

Results in 2020
A Friend Indeed

Results in 2019

Results in 2019
Generation CX

Results in 2018

Results in 2018
Customer Rhythm

Results in 2017

Results in 2017
Fair Play

CX training by KPMG

What is customer experience? How can you manage and transform CX? Sign up for an interactive workshop led by KPMG experts.

Find out more about the training

Download the study

Download the What machines cannot do study.

Older editions of the study

View results from previous years

KPMG Discovery

Try the new visualization tool

Legal Privacy Cookies KPMG.cz

© 2024 KPMG Česká republika, s.r.o., a Czech limited liability company and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved.

For more detail about the structure of the KPMG global organization please visit https://kpmg.com/governance.

Čeština

Homepage Evaluated sectors TOP 100 The six-pillar method CX in Czech companies Download publication Request detailed analysis

Evaluated sectors

Financial Services Non-Grocery Retail Grocery Retail Telecommunications Entertainment and Leisure Travel and Hotels Logistics Utilities Restaurants and Fast Food

CX training by KPMG

Sign up for the workshop.

Older editions of the study

View results from previous years

KPMG Discovery?

Try the new visualization tool

Download publications CX 2022